Who we can help
The Office of the Children’s Commissioner can help children and young people up to the age of 18.
We can also support young people up to the age of 25 if they:
- have a disability
- have been care experienced
- have been involved with the Youth Justice System.
We will also help people such as parents, carers and sometimes professionals who contact us on behalf of children and young people.
Human rights information and advice
- How we can help
- Who we can help
- What to do before contacting us
- What’s the best way to contact us to raise a concern?
- Where can I find advice and support?
- Information form for raising a concern with the Office
- Students asked to isolate as a result of COVID-19
Childline: 0800 1111
Childline is a free, private and confidential service where you (as a child or young person) can talk about anything. Whatever your worry, whenever you need help, Childline is available for you, online, on the phone, anytime.
Calls from Jersey may be chargeable from mobiles and the number will appear on your mobile bill. To call Childline free from Jersey, try using a landline or phone box.
You can find out how to contact Childline online by visiting their website here.
Childline is available:
24 hours a day, 7 days a week
Children and Families Hub: 01534 519000
If you have a concern about a child in Jersey, please contact the Children and Families Hub.
You can also email the Hub at firstname.lastname@example.org
The Children and Families Hub working hours are 8:30am-5pm Monday to Thursday; and 8:30am-4:30pm on Friday.
An out-of-hours service will operate at other times: the duty social worker can be reached by calling the Hub (01534 519000) and selecting option 4 or via the Hospital Switchboard on 442000.
The Children and Families Hub also offers support, advice and information for families.