Children described experiences with a range of medical and related professionals, a number recounting the availability of free healthcare, ease of access and treatment they were happy with. Sophie, aged 16, noted, however, that engagement with health services was often to seek treatment or support for an established issue rather than in the form of prevention. In relation to sexual health, for example, she noted that the free GUM clinic was based on something’s wrong, not, I need protection whilst mental health issues were responded too often at a time of crisis: We don’t do a lot on mental health before you kind of hit your breaking point really. You hit breaking point and then you get support. It’s not before.
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Childline: 0800 1111
Childline is a free, private and confidential service where you (as a child or young person) can talk about anything. Whatever your worry, whenever you need help, Childline is available for you, online, on the phone, anytime.
Calls from Jersey may be chargeable from mobiles and the number will appear on your mobile bill. To call Childline free from Jersey, try using a landline or phone box.
You can find out how to contact Childline online by visiting their website here.
Childline is available:
24 hours a day, 7 days a week
Children and Families Hub: 01534 519000
If you have a concern about a child in Jersey, please contact the Children and Families Hub.
You can also email the Hub at firstname.lastname@example.org
The Children and Families Hub working hours are 8:30am-5pm Monday to Thursday; and 8:30am-4:30pm on Friday.
An out-of-hours service will operate at other times: the duty social worker can be reached by calling the Hub (01534 519000) and selecting option 4 or via the Hospital Switchboard on 442000.
The Children and Families Hub also offers support, advice and information for families.