Strategies and plans
Strategic Plan 2019-23
Our first Strategic Plan “About Us and Our Aims” outlines how we will promote and protect the rights of children and young people during 2019–2023.
Our vision is that Jersey is a place where the rights of all children and young people are realised and respected, and their voices shape their lives.
Every four years we will publish a strategic plan, outlining how we will work to promote and protect the rights of children and young people during that period.
You can read our first strategic plan “About Us and Our Aims” by clicking on the documents below.
Participation Strategy
« Back to PublicationsChild Welfare
Childline: 0800 1111
Childline is a free, private and confidential service where you (as a child or young person) can talk about anything. Whatever your worry, whenever you need help, Childline is available for you, online, on the phone, anytime.
Calls from Jersey may be chargeable from mobiles and the number will appear on your mobile bill. To call Childline free from Jersey, try using a landline or phone box.
You can find out how to contact Childline online by visiting their website here.
Childline is available:
24 hours a day, 7 days a week
Children and Families Hub: 01534 519000
If you have a concern about a child in Jersey, please contact the Children and Families Hub.
You can also email the Hub at childrenandfamilieshub@gov.je
The Children and Families Hub working hours are 8:30am-5pm Monday to Thursday; and 8:30am-4:30pm on Friday.
An out-of-hours service will operate at other times: the duty social worker can be reached by calling the Hub (01534 519000) and selecting option 4 or via the Hospital Switchboard on 442000.
The Children and Families Hub also offers support, advice and information for families.